Privacy Notice

Effective Date: August 2026
Last Updated: August 2026

1. Introduction

The United States Fire Department Reserve Corps (USFDRC, “we,” “us,” or “our”) respects the privacy of visitors to our website.
This Privacy Notice explains how we collect, use, disclose, retain, and protect personal information obtained through our website, contact forms, donation services, electronic communications, and other digital services that link to this notice.

By using our website, you acknowledge the practices described in this Privacy Notice.

2. Information We May Collect

Information You Provide

We may collect information that you voluntarily provide, including:

• Name
• Email address
• Mailing address
• Telephone number
• Organization, department, position, or professional affiliation
• State, territory, or country
• Information submitted through contact, volunteer, partnership, or resource-request forms
• Donation information and transaction details
• Event, webinar, or newsletter registration information
• Comments, questions, messages, and other correspondence
• Communication and accessibility preferences

Please do not submit confidential medical information, Social Security numbers, financial account credentials, or other highly sensitive personal information through general website forms  or email.

Information Collected Automatically

When you use our website, certain information may be collected automatically through cookies, server logs, analytics services, and similar technologies, including:

• Internet Protocol address
• Browser and device type
• Operating system
• Approximate geographic location
• Referring website
• Pages viewed
• Links selected
• Dates and times of visits
• Website interactions and technical diagnostic information

Donation Information

Donations may be processed by third-party payment processors or fundraising platforms. Those providers may collect payment-card or financial information directly under their own privacy notices and terms.

The USFDRC may receive limited transaction information, such as the donor’s name, contact information, donation amount, date, designation, and transaction status. We generally do not receive or store complete payment-card numbers submitted directly to an independent payment processor.

3. How We Use Information

We may use personal information to:

• Respond to questions and requests
• Provide educational materials, information, and services
• Process and acknowledge donations
• Issue donation receipts when applicable
• Administer programs, events, webinars, and volunteer activities
• Communicate with fire departments, first responders, families, donors, sponsors, and community partners
• Provide newsletters and organizational updates when requested or permitted
• Coordinate humanitarian-assistance and community-outreach initiatives
• Maintain, secure, troubleshoot, and improve our website
• Measure website traffic and program engagement
• Prevent fraud, abuse, security threats, and unlawful activity
• Maintain organizational and financial records
• Comply with applicable legal, regulatory, reporting, and operational requirements
• Protect the rights, safety, property, and mission of the USFDRC and others

4. How We May Share Information

We do not sell personal information for money.
We may disclose information to:

• Authorized USFDRC commands, branches, officers, personnel, volunteers, or contractors who require it for legitimate organizational purposes
• Website-hosting, technology, analytics, communication, mailing, fundraising, and payment-processing providers
• Professional advisers, including attorneys, accountants, auditors, and consultants
• Partner organizations when necessary to fulfill a request or coordinate an authorized program
• Government agencies, regulators, courts, or law-enforcement authorities when required by law or necessary to protect legal rights and public safety
• A successor organization in connection with an authorized merger, restructuring, transfer, or dissolution

5. Cookies and Analytics

6. Email Communications

7. International Visitors and Information Transfers

8. Information Retention

9. Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No website, electronic transmission, or information-storage system can be guaranteed to be completely secure. Visitors should exercise care when submitting information electronically.

10. Children’s Privacy

Our general website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 without appropriate parental or legal authorization.

If you believe a child has submitted personal information to us improperly, please contact adm@usfdrc.org.

11. Third-Party Websites

Our website may contain links to websites, platforms, or services operated by third parties. The USFDRC is not responsible for the privacy, security, accessibility, content, or practices of third-party services.

Visitors should review the privacy notices and terms governing those services.

12. Your Privacy Choices

Depending on your location and applicable law, you may have the right to request:

• Access to personal information maintained about you
• Correction of inaccurate information
• Deletion of certain information
• Restriction of or objection to certain processing
• Withdrawal of consent
• A copy of certain information in a portable format
• Removal from nonessential mailing lists

These rights may be subject to legal exceptions, verification requirements, and record-retention obligations.

To submit a privacy request, email adm@usfdrc.org with the subject line “Privacy Request.” We may request reasonable information to verify your identity and protect against unauthorized disclosure.

13. Changes to This Privacy Notice

We may update this Privacy Notice to reflect changes in our website, programs, technology, service providers, or legal obligations. The revised notice will be posted on this
page with an updated effective date.

14. Contact Us

Questions or concerns regarding this Privacy Notice may be directed to:

The United States Fire Department Reserve Corps

4700 Millenia Boulevard, Suite 175
Orlando, Florida 32839
United States

Email: adm@usfdrc.org
Telephone: (321) 332-7100