“Out of Many,One"
“Like a Phoenix Rising from the Ashes"

THE UNITED STATES FIRE DEPARTMENT RESERVE CORPS
NATIONAL COMMAND

THE UNITED STATES FIRE DEPARTMENT RESERVE CORPS
MENTAL HEALTH SERVICES COMMAND

Become a Mental Health Volunteer Reservist Member

Are you passionate about strengthening mental health awareness, resilience, and education among first responders, support personnel, their families, and the communities they protect?

The United States Fire Department Reserve Corps (USFDRC) welcomes qualified, licensed mental health professionals to serve as Mental Health Volunteer Reservist Members within our Mental Health Services Command (MHSC).

Volunteer Reservist Members may contribute their knowledge and experience through educational, preventive, supportive, and disaster-related activities. All services must remain within the volunteer’s professional qualifications, training, active license, and legally authorized scope of practice.

Two men talking in therapy session

Educational and Awareness Services

Volunteer Reservist Members may assist with:

  • Mental health awareness presentations for first responders and their families.
  • Stress-management and resilience education.
  • Education about occupational stress, burnout, compassion fatigue, grief, and cumulative trauma.
  • Suicide-prevention awareness and recognition of warning signs.
  • Education about anxiety, depression, post-traumatic stress, substance-use concerns, and sleep difficulties.
  • Family wellness and communication education.
  • Healthy coping-skills and self-care workshops.
  • Mental health stigma-reduction campaigns.
  • Educational webinars, seminars, workshops, and community presentations.
  • Development or review of mental health articles, resource guides, training materials, and public-awareness content.
  • Education for supervisors and organizational leaders on recognizing behavioral health concerns and connecting personnel with appropriate resources.
  • Guidance on building psychologically supportive and trauma-informed organizational environments.

Emotional Support and Resource Navigation

Within their authorized roles, Volunteer Reservist Members may provide:

  • Compassionate listening and nonjudgmental emotional support.
  • Psychological First Aid when properly trained.
  • General coping information following stressful or potentially traumatic events.
  • Supportive wellness check-ins that are not represented as psychotherapy or clinical treatment.
  • Information about community mental health services, employee assistance programs, crisis resources, peer-support programs, chaplaincy services, and healthcare providers.
  • Referral to appropriately licensed professionals when evaluation, diagnosis, psychotherapy, medication management, or continuing treatment may be needed.
  • Support and education for families affected by the occupational demands of emergency service.
  • Assistance with wellness events, resource fairs, outreach activities, and mental health awareness campaigns.
People in a group therapy session

Disaster Mental Health Services

Members who have the appropriate credentials, disaster-response training, assignment, and jurisdictional authorization may support:

  • Psychological First Aid for survivors, responders, support personnel, and affected families.
  • Immediate emotional stabilization and practical support.
  • Behavioral health needs identification and appropriate referral.
  • Disaster-related stress and coping education.
  • Support for displaced individuals and families.
  • Responder resilience and fatigue-management education.
  • Community outreach and distribution of behavioral health information.
  • Identification and referral of individuals who may require crisis intervention or a higher level of care.
  • Behavioral health support at shelters, assistance centers, staging areas, responder rehabilitation locations, or other authorized disaster operations.
  • Consultation with incident leadership concerning general responder wellness and behavioral health needs.
  • Recovery-oriented education and resource coordination following natural disasters, mass-casualty incidents, acts of violence, or other critical events.

 

All disaster assignments must be performed within the established incident command structure and under the direction of the USFDRC or the agency having joint command
jurisdiction.

Professional Scope and Service Limitations

Volunteer status does not expand, replace, or override a professional license. Each Volunteer Reservist Member is personally responsible for understanding and complying with the laws, regulations, ethical standards, supervision requirements, and licensing restrictions applicable to the location and method through which services are provided.

Unless specifically authorized by law, the applicable licensing authority, and the USFDRC, volunteers shall not:

  • Diagnose or independently treat a mental health or substance-use disorder.
  • Establish a therapist-client or other clinical treatment relationship.
  • Provide psychotherapy, formal counseling, or continuing clinical care.
  • Conduct psychological testing or formal clinical assessments.
  • Prescribe, recommend, administer, or manage medication.
  • Represent educational or supportive services as emergency psychiatric care.
  • Practice in a state or jurisdiction where they are not legally authorized to provide the applicable professional service.
  • Provide telehealth services across state lines without confirming legal authorization.
  • Maintain private clinical records or use USFDRC participation to solicit clients.
  • Provide services beyond their education, training, experience, credentials, assignment, or demonstrated competency.

 

When a person presents an immediate danger to themselves or others, experiences a medical emergency, or requires services beyond the volunteer’s authorized role, the member must follow USFDRC emergency procedures and promptly connect the individual with 911, the 988 Suicide & Crisis Lifeline, local emergency services, or another appropriate licensed provider.

Membership Expectations

Applicants may be required to provide evidence of current professional licensure, good standing, relevant education, professional liability coverage when applicable, background screening, disaster-response training, and continuing competency.

Volunteer Reservist Members must comply with USFDRC policies concerning confidentiality, informed consent, professional conduct, documentation, safeguarding, mandatory reporting, incident command, conflicts of interest, and referral procedures.

 

Join the Mental Health Services Command and help advance mental wellness, resilience, awareness, and education for the people who dedicate their lives to protecting our communities.

NOT: FEMA also identifies Psychological First Aid, outreach, information, screening, and referral as disaster behavioral health functions. FEMA Behavioral Health Specialist qualification, SAMHSA Disaster Technical Assistance Center

History

The origins of The United States Fire Department Reserve Corps date to September 11, 2001, when at approximately 8:46 a.m. on a clear Tuesday morning, an American Airlines Boeing 767 loaded with 20,000 gallons of jet fuel crashed into the north tower of the World Trade Center in New York City. Then, 17 minutes after the first plane hit, a second Boeing 767 United Airlines Flight 175 appeared out of the sky, turned sharply toward the World Trade Center, and sliced into the south tower at about the 60th floor. The World Trade Center collapsed in a massive cloud of dust and smoke. Close to 3,000 people died in the World Trade Center and its vicinity, including a staggering 343 firefighters and paramedics, 23 New York City police officers, and 37 Port Authority police officers who were struggling to complete an evacuation of the buildings and save the office workers trapped on higher floors. Only six people in the World Trade Center towers at the time of their collapse survived. Almost 10,000 other people were treated for injuries, many severe.

As millions watched in horror the events unfolding in New York, American Airlines Flight 77 circled over downtown Washington, D.C., and slammed into the west side of the Pentagon military headquarters at 9:37 a.m. Jet fuel from the Boeing 757 caused a devastating inferno that led to a structural collapse of a portion of the giant concrete building. All told, 125 military personnel and civilians were killed in the Pentagon, along with all 64 people aboard the airliner.

Small American flag on engraved memorial

Meanwhile, a fourth California-bound plane United Flight 93 was hijacked about 40 minutes after leaving Newark International Airport in New Jersey. Because the plane had been delayed in taking off, passengers on board learned of events in New York and Washington via cell phone and Airphone calls to the ground. Knowing that the aircraft was not returning to an airport as the hijackers claimed, a group of passengers and flight attendants planned an insurrection. The passengers fought the four hijackers and are suspected of having attacked the cockpit with a fire extinguisher. The plane then flipped over and sped toward the ground at upwards of 500 miles per hour, crashing in a rural field in western Pennsylvania at 10:03 a.m. All 45 people aboard were killed. America was under attack.

When Mr. Carmelo Baez returned from serving as a civilian volunteer from the New Jersey Shore as the Emergency Medical Services Unified Operation Chief responsible for organizing the Interagency Incident Action Plan to receive victims and patients by boats from Manhattan and transfer them to statewide hospitals and facilities. Including his services as a civilian volunteer on September 13, 14, and 15, 2001, as a Search and Rescue Team Leader at ground zero.

Smiling uniformed officer with medals
Mr. Baez was convinced that the United States has an urgent and compelling need for an organization of public-spirited volunteers, knowledgeable about the importance of public safety and skilled in the support and development of fire services, pre-hospital care, and emergency management services to our communities and the maintenance of our nation security. Mr. Baez envisioned a military-styled National Volunteer Fire Department civilian organization modeling the fine traditions of the United States Army Reserve and the American Fire Services combining both noble institutions with the ability to mobilize America’s civilians who can be called to duty in the event of an emergency, disaster, or when the nation is in need of support. Mr. Baez shared the idea with his wife Mrs. Blanca E. Baez and their two children Carolina and Andre Baez and with others. While residing in the State of Florida, Mr. Baez, with the assistance of his family, organized and incorporated The United States Fire Department Reserve Corps on April 29, 2010, on the same date as Mr. Baez’s birthday as a present for his beloved family and his love for our country. Mr. Baez founded The United States Fire Department Reserve Corps as a gift to the American people and to honor all those who have served and are currently serving in the United States Armed Forces and their families as well as First Responders and their families who have made and continue to make the ultimate sacrifice for their families, communities, and country during and after September 11, 2001.
The United States Fire Department Reserve Corps became the first National Volunteer Reservist Fire Department in the United States. It was established under the corporation laws of the State of Florida, registered with the Internal Revenue Service as a 501(c) (3), as a non-governmental, (NGO) not-for-profit, charitable, humanitarian, educational, and public safety organization. The United States Fire Department Reserve Corps reservists’ members are backup forces who are ready to move to active duty when the local, municipality, county, state, or nation is in need. The mission and motto of The United States Fire Department Reserve Corps are “to render first aid to the ill, injured, and infirm and to relieve the pain, suffering, and discomfort of those in need of assistance. To help educate people to prevent, prepare for, and respond to emergencies in the United States and worldwide if requested.” Our motto is “E Pluribus Unum” the same motto as the United States, in Latin meaning “Out of many, one”. The uniting of military service, first responders, and community members to become one force in the first National Volunteer Reservist Fire Department.
Smiling police officer and firefighter standing together