Circular blue-and-gold seal with stylized phoenix
“Out of Many,One"
“Like a Phoenix Rising from the Ashes"

THE UNITED STATES FIRE DEPARTMENT RESERVE CORPS
NATIONAL COMMAND

THE UNITED STATESFIRE DEPARTMENT RESERVE CORPS
MENTAL HEALTH SERVICES COMMAND

THE UNITED STATES FIRE DEPARTMENT RESERVE CORPS
MENTAL HEALTH SERVICES COMMAND

Thank you for contacting The United States Fire Department Reserve Corps (USFDRC). We welcome inquiries from fire departments, first responders, support personnel, families, government agencies, nonprofit organizations, corporate partners, sponsors, donors, volunteers, and members of the public.

Our team is available to assist with questions regarding our programs, educational resources, humanitarian initiatives, partnerships, donations, and volunteer service opportunities.

National Corporation Office

The United States Fire Department Reserve Corps

National Command
Hours of Operation

4700 Millenia Boulevard, Suite 175
Orlando, Florida 32839
United States

Monday through Friday: 09:00 AM–05:00 PM Eastern Time
Saturday and Sunday: Closed
Federal Holidays: Closed

National Command

4700 Millenia Boulevard, Suite 175
Orlando, Florida 32839
United States

Hours of Operation

Monday through Friday: 09:00 AM–05:00 PM Eastern Time
Saturday and Sunday: Closed
Federal Holidays: Closed

Messages and emails may be submitted at any time. Inquiries received outside regular operating hours will be reviewed on the next business day.

National Administration

For general questions, administrative matters, organizational information, programs, donations, volunteer opportunities, or partnership inquiries,

Please contact:

Administration Email: adm@usfdrc.org
National Corporation Office: (321) 332-7100
National Command Fax: (866) 493-0920

National Interagency Liaison Officer
Ms. Ximena Correa
National Interagency Liaison Officer (NILO)

Ms. Correa serves as a national point of contact for fire departments, public-safety agencies, community organizations, corporate partners, and
other stakeholders seeking to communicate or collaborate with the USFDRC.
Contact the National Interagency Liaison Officer regarding:

  • Fire department outreach and coordination
  • Interagency communication
  • Community and corporate partnerships
  • Humanitarian-assistance initiatives
  • Walmart and Sam’s Club community engagement
  • Educational resources for fire departments
  • Requests for organizational information
  • Referral of inquiries to the appropriate USFDRC command or program
 

Email: contreras@usfdrc.org
Telephone: (321) 332-7100 Ext.

Accessible Telephone Communication:
Federal Communication Commission (FCC) Telecommunications Relay Services (TRS) – TTY Access for Deaf & Hard of Hearing

The USFDRC is committed to making its telephone communications accessible to individuals who are deaf, hard of hearing, deafblind, or have
speech disabilities.
Telecommunications Relay Services (TRS) allow eligible individuals to communicate by telephone with the assistance of a relay communications
assistant. TTY users and voice callers may access relay services throughout the United States by dialing: 711
After dialing 711, provide the communications assistant with the USFDRC telephone number you wish to call:
National Corporation Office: (321) 332-7100
Fax Number: (866) 441-1522
Learn more from the Federal Communications Commission:

 

Please do not disconnect if a call is identified as a relay-service call. A communications assistant may be connecting an individual who uses TRS or TTY services.

Send Us a Message

Please use the contact form below, and a member of our team will respond as soon as possible.

Recommended contact-form fields:

Emergency and Crisis Notice

The USFDRC is not an emergency dispatch center or crisis hotline. For an immediate police, fire, or medical emergency, call 911.
If you or someone you know is experiencing a mental health, suicide, or substance-use crisis in the United States, call or text the 988 Suicide & Crisis Lifeline at 988. Telecommunications Relay Service users may connect to emergency services by dialing 911 directly from a TTY. 711 is not a substitute for 911.

Our Commitment

We are committed to respectful, accessible, and responsive communication. Information submitted through our contact form will be used to review and respond to your inquiry and will be handled in accordance with our privacy practices.
Together, We Serve Those Who Serve Others.